It’s Time to Retire Nps as a Key Metric. Introducing a New Advanced Promoter Algorithm.
We created an alternative to NPS so that our partners had a statistical measurement that...
The Power of Comprehensive Data Preparation and Normalization
The quality and consistency of your data are crucial to achieving meaningful insights. Our latest...
The Power of Client or Member Segmentation
In a consumer landscape where personalization in interactions, offers, and recommendations is increasingly common, expectations...
The Millennial/Gen Z Market Opportunity
Recent research conducted by PMG Intelligence, a national market research, and data science company, suggests...
Is it time to rethink Net Promoter Score (NPS)?
NPS has been an invaluable model that has offered one of the most simple, effective,...
Using Machine Learning to Predict Customer Retention: A Game-Changer for Financial Institutions.
In today’s highly competitive financial services landscape, customer retention is more critical than ever. With...
Deciphering the “So What” in Financial Services: Bridging the Gap Between Data and Action
In the past 15 years, I feel like I’ve spent hundreds of hours engaged in...
Passing the Torch to the next Generation
A number of firms are being encouraged to focus on Boomers, the largest generation today....
Introducing Our Powerful Financial Health Calculator: Empowering Individuals for a Brighter Financial Future
We’re excited to announce the upcoming launch of our Financial Health Calculator, designed to help...
PMG Intelligence Advances Human Behaviour Change Modeling in Risk Management
PMG Intelligence is excited to announce the expansion of the firm’s decade long journey in...
The Value of Advice – How Asset Allocation Impacts the Value of Investments
Knowing how asset allocation impacts the value of investment can increase confidence. PMG’s research has...
The Value of Advice – Understanding CPP
Taking steps to understand CPP is important to a successful retirement. PMG’s research has shown...
The Value of Advice – Importance of Planning for Short-term and Mid-term Goals
PMG’s research reinforces the many benefits of setting up a plan to meet short-term and...
PMG Intelligence partners with Canadian Down Syndrome Society to advance advocacy and awareness in 2023
Annually PMG Intelligence volunteers research, analysis, and consulting services to a Canadian non-profit organization. For...
Exploring Post-Pandemic Travel Behaviours: Insights from the Travel Industry Council of Ontario’s study conducted by PMG Intelligence.
The Travel Industry Council of Ontario is a long-standing partner of PMG Intelligence. Recently they...